How To Stop Airtel From Deducting Your Airtime

This article talks on how to stop Airtel network from deducting your airtime after recharging credit.

Deducting of airtime is turning out to be a normal thing by most mobile users in Nigeria. Sometimes after recharging our Airtel line we discover that some money has been deducted from our account balance.

So many Airtel customers has contacted the customer care in regard to this. Sometimes the call will go well and a solution will be provided. Some other times – it just go the other way round.

So many Nigerians has been complaining on the same issue and other issues relating to unnecessary deduction of airtime.

This can be so annoying. Imagine when we recharge our phone to make an important call, and we are unable to because of insufficient credit after their dedication.

This is not only common with Airtel network, other networks are also involved. But Airtel is our focus on this article.

How To Stop Airtel From Deducting Your Airtime

There are actually two independent option to stop the deduction of your Airtel credit.

Whichever that will work for you will depend on what is responsible for the credit reduction.

  1. Send GROOM STOP to 38043. After sending this you should receive a confirmation message. Send again if you didn’t get the message. The SMS if free so you don’t have to be scared.
  2. Dial *902#, and select Stop services. This will let you see it there is any other service running you are not aware of.

I will like to let you know that Airtel do not just deduct your airtime for no reason.

You must have mistakenly activated one or more services which is responsible.

Most time people activate different services without even having any idea. This is where the Telecom network got it wrong.

They should create an avenue where their customers will have to verify before opt-in into any value added service.

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